This product requires cold chain handling and must be shipped under refrigerated conditions. By proceeding with your purchase, you acknowledge and agree to the following terms:

• You understand that shipping delays may occur and that these are beyond the control of The Animal Drugstore.

• You acknowledge that The Animal Drugstore cannot guarantee the replacement of refrigerated items affected by such delays, even if product efficacy may be compromised.

• You accept the inherent risks of shipping temperature-sensitive items, including potential changes in the product’s effectiveness due to transit conditions.

• You understand that Shipping Insurance provided by The Animal Drugstore only covers loss or confirmed damage during transit — it does not apply to delays.

• You are aware that the Philippine Post does not offer refrigerated handling. If no one is available to receive the parcel, it may be held at a depot or post office without refrigeration. All cold protection is provided within the parcel itself and only lasts for a limited time.