Privacy Policy

At The Animal Drugstore, we collect your personal information, such as your name and email address, when you create an account with us.

We use this information to provide you with our services, personalize your experience, and send you promotional emails.

You have the right to access, correct, or delete your personal information at any time by contacting our support team.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Please read our privacy policy. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Account login details

2. How We Use Your Information

• Process transactions and deliver products
• Provide customer support
• Send order updates and promotional emails
• Improve website functionality and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Veterinary Partners: We will verify your prescription on your attending veterinarian.
• Legal Requirements: When required by law or to protect our rights.

4. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.
When no longer needed, we securely delete or anonymize your data.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or correct your personal information
• Request deletion of your data
• Opt out of marketing communications
• Restrict or object to processing

6. Security of Your Information

We implement appropriate security measures to protect your data. However, no system is 100% secure,
and we cannot guarantee absolute security.

7. Corporate Employee Verification

When you apply for corporate employee pricing, The Animal Drugstore may collect your name, email address, phone number, company affiliation, and a copy of your employee ID or other proof of employment.

This information is collected solely to verify your eligibility for corporate employee pricing, review and manage your application, prevent unauthorized use of employee benefits, and communicate the status of your application.

Uploaded verification documents are stored separately from the public Media Library and may be accessed only by authorized store administrators. They are not displayed publicly and are not shared with third parties except when necessary to operate and secure the website, comply with legal obligations, or protect against fraud and misuse.

Verification documents will be retained only for as long as reasonably necessary to review the application, resolve verification concerns, and administer the corporate employee pricing program. Information that is no longer necessary will be securely deleted, subject to applicable legal and business record-retention requirements.

You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements, by contacting The Animal Drugstore through our Contact Us page.