The Animal Drugstore is the first online veterinary pharmacy in the Philippines dedicated to providing
medications and health products for dogs and cats. We offer a safe and convenient way for pet
owners to get the necessary medicines and supplements for their beloved animals, all from the
comfort of their home.
How is The Animal Drugstore different from a regular online pet store?
Unlike a typical pet store that may only carry over-the-counter products, The Animal Drugstore is a licensed veterinary pharmacy.
This means we are legally authorized to dispense a wide range of veterinary medicines, including those that require a prescription. Our commitment to animal health and safety is at the core of our service.
Our team is composed of highly qualified and fully trained professionals who are passionate about animal welfare. This includes:
Our dedicated team of pharmacists and veterinarians work together to provide a seamless and professional service, giving you peace of mind that your pet’s health is in good hands.
No, The Animal Drugstore is an online pharmacy and is not able to offer veterinary consultations, diagnoses, or prescriptions. Our pharmacists and veterinarians are here to ensure the safe and proper dispensing of medications, but they cannot replace a physical examination by your veterinarian.
For any health concerns, we strongly recommend you consult with a licensed veterinarian who can provide a proper diagnosis and treatment plan for your pet. They can also provide you with a prescription, which you can then use to purchase the necessary medications from our online store.
no prescription is needed.
A valid veterinary prescription in the Philippines must contain the following information:
before the checkout process. We will review the prescription to ensure it is complete and valid before
processing your order.
Prescriptions are only valid for up to six (6) months from the date of issue, unless the veterinarian has indicated a specific duration on the prescription.
We can only accept prescriptions that fall within this validity period.
You can still purchase our Over-the-Counter (OTC) products. However, for any prescription-only medication, we will not be able to process your order without a valid prescription.
We deliver nationwide across the Philippines.
We offer standard shipping only. Shipping fees and estimated delivery times will be calculated at checkout based on your location and the size of your order.
Delivery Timeframe
Delivery times vary depending on your location:
Please note: Prescription verification and packaging may add an additional day to the processing time.
We accept GCash to bank transfers. We will be accepting credit and debit card payments soon.
Due to the nature of pharmaceutical products, we generally do not accept returns or exchanges unless the product is defective, damaged upon arrival, or if you received the wrong item. However, we cannot accept returns for prescription products due to health reasons such as proper storage, potential tampering, and ensuring the safety of all our products.
Our team is knowledgeable about our products, but we are not veterinarians. We can provide information about a product’s function and administration based on the manufacturer’s guidelines. For medical advice, diagnoses, or treatment plans, you must consult with a licensed veterinarian who has a
direct relationship with your pet.
You can reach our customer support team via:
Support Hours: Monday to Friday, 8:00 AM to 5:00 PM
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